How we protect your data and keep your information safe
When you sign in to Reckon Well, you authenticate directly through Google. We use Firebase Authentication, a Google-managed service, to handle the sign-in process.
We never see, store, or have access to your Google password. Google handles the entire authentication flow and provides us only with your name and profile photo to display in the app.
When you use our retirement planning tools, we store the data you enter so it syncs across your devices. This includes:
Retirement Planner: Monthly expenses, savings balances, family members, and plan settings.
Supporting Tools: Emergency fund inputs, savings benchmarks, and withdrawal timeline data.
This data is stored in Google Cloud Firestore, the same infrastructure trusted by millions of apps worldwide. Each user's data is isolated — you can only read and write your own documents.
You are always in control of your data:
Sign out anytime — Your data remains saved in your account for when you return.
Use without signing in — All tools work fully offline using your browser's local storage. Sign-in is optional and only needed for cross-device sync.
Request deletion — Contact us to request complete removal of your stored data.
Authentication: Firebase Authentication with Google sign-in provider. No passwords stored on our servers.
Data Storage: Google Cloud Firestore with security rules that restrict each user to their own document. No user can access another user's data.
Encryption: All data is encrypted in transit via HTTPS/TLS. Firestore encrypts data at rest automatically.
Third-Party Sharing: We do not sell, share, or provide your personal data to any third parties. Analytics data (via Google Tag Manager) is anonymized and used solely to improve the tools.
API Keys: Firebase API keys visible in the browser are scoped to identify the project only — they cannot be used to read or modify data without proper authentication.